Question 1

What heavy metals does TRI test for?

Accepted Answer

TRI tests every product batch for four heavy metals: Lead (Pb), Arsenic (As), Cadmium (Cd), and Mercury (Hg). These are the four metals most commonly found in supplement contamination globally. All tests are conducted at NABL-accredited laboratories in India under international ISO/IEC 17025 standards.

Question 2

Where can I download my TRI Certificate of Analysis (CoA)?

Accepted Answer

You can download your TRI Certificate of Analysis (CoA) directly from therealinside.com/lab-reports.html. Each CoA is linked to a specific batch code printed on your product sachet. Enter your batch code in the search box to retrieve the corresponding lab report PDF.

Question 3

Are TRI lab tests conducted by independent third-party labs?

Accepted Answer

Yes. TRI submits every product batch to fully independent, NABL-accredited third-party laboratories. NABL (National Accreditation Board for Testing & Calibration Laboratories) is India's apex body for laboratory accreditation under ISO/IEC 17025, ensuring that TRI's test results are unbiased and internationally recognized.

Question 4

What is NABL accreditation and why does it matter for supplements?

Accepted Answer

NABL (National Accreditation Board for Testing and Calibration Laboratories) is India's government-authorized body for laboratory accreditation under the ISO/IEC 17025 standard. NABL-accredited labs follow strict quality protocols and are subject to regular audits. When a supplement brand uses NABL-accredited labs, it guarantees the test results are technically competent, impartial, and legally credible — unlike self-certified in-house testing.

Question 5

How often does TRI test its products?

Accepted Answer

TRI tests every production batch individually. This means each unique batch number has its own separate Certificate of Analysis (CoA), not a single annual test that represents all products. Batch-by-batch testing is the gold standard for supplement transparency.

Question 6

Is TRI protein safe for children and seniors?

Accepted Answer

TRI True Whey passes FSSAI and WHO heavy metal safety limits and contains zero xanthan gum, zero soy lecithin, and zero artificial additives. While it is formulated for healthy adults, its clean profile makes it particularly suitable for seniors (60+) with digestive sensitivity. Consult a physician before giving supplements to children.

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Food Microbiology

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