Return & Refund Policy

Effective Date: June 11, 2026

At The Real Inside, we formulate premium dietary supplements designed to support your wellness journey. Because of the consumable nature of nutritional supplements, we enforce strict health and safety standards. Please read our Return & Refund Policy below before making a purchase.

1. Order Cancellations

We process and ship orders rapidly to ensure you receive your supplements as soon as possible. Orders can only be cancelled or modified before they are dispatched. Once an order has been dispatched from our facility, it cannot be cancelled, recalled, or modified.

2. Return Eligibility & Criteria

Due to the consumable nature of nutritional supplements, we do not accept returns or refunds of opened or used products under any circumstances.

Returns, replacements, or refunds are only applicable if you meet one of the following conditions:

3. Reporting & Verification Process

To report a damaged, incorrect, or tampered product, please follow these steps:

  1. Contact our customer support team at hello@atriwellness.com within 48 hours of delivery.
  2. Provide your order number and attach clear photos of the product and its shipping label.
  3. Provide a clear unboxing video showing the package being opened and the issue with the product. Reports without an unboxing video will not be eligible for review.

After verification of the submitted proof, The Real Inside company may offer a replacement or refund at its sole discretion.

4. Refund Processing

If a refund is approved by our team, it will be processed and credited back to your original payment method within 5-7 business days. Please note that the time taken for the amount to reflect in your account may vary depending on your bank or card issuer.

5. Health & Results Disclaimer

Products sold on our website are dietary supplements and should be used strictly as directed on the packaging. Individual results may vary from person to person. We do not offer refunds or returns based on subjective results, taste preferences, or product efficacy.

6. Contact Us

If you have any questions or need assistance with your order, please reach out to our team at hello@atriwellness.com.

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Alpha · TRI Intelligence
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